Support

First year free

Our Optometric products come with one year of free technical support with further, no obligation, extensions charged at 10% of the original sale price.

We work with you to resolve any issues you may have, and minor product enhancements/fixes are usually posted on our website within 48 hours of being notified to us.

More than just ‘fixes’

Our support is more than just getting things fixed, it's an opportunity for us to work with you to understand how you are using our products and to make them even easier and better to use. Some of the best features of our products only came about because someone contacted us and said, “It would be great if …”.